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The Basics
10DLC Compliance
Opt-in Compliance
SMS-Enabling Your Office Phone
Desktop & Mobile App
Logging In & Reseting Password
Upgrade / Downgrade / Cancel
SMS Broadcast Best Practices
Troubleshooting - Notifications
How Pricing Works
StatusSMS
Send & Receive SMS
Open, Pending, Closed Statuses
FAQ Templates
Tags & Filters
Auto Reply Message
Away Messages And Signature
Away Bot for SMSBroadcasts
SMS Assignments and Chat Sharing
Translation
Scheduling Messages
File Uploads
Right Click: Block, Mark UnreadUsers & Channels
Users
Channels
Assigning User to a Channel / Phone Number
Status: Online, Away & LogoutForce User Away & LogoutUser Roles and PermissionsContacts
Importing ContactsImporting Contacts (Microsoft Outlook)
Exporting ContactsAutomation
Auto Greetings and Messages
Email NotificationsAlivePay
Requesting PaymentLive Chat
Agent Training Guide
Creating a Live Chat Widget
Widget HTML/JS Code & ShortlinkCreating a Bot Flow
Customizing Live Chat WindowsAgent Bots
Agent Bot Availability Internal Team Chat‘Text Us’ from a web chat
Agent Settings for Live Chat
Content Security Policy (CSP)Reporting
SMS Opt In / Out
SMS Usage
Live Chat
User Activity
Conversations
ContactsTeam Chat
Internal Team CommunicationsIntegrations
Microsoft Dynamics 365Salesforce CRM Enterprise EditionMicrosoft Dynamics Dataverse Application UserMicrosoft Teams
Zapier
Passing Custom VariablesCapturing UTM ParametersPublic API
API OverviewSend Outbound SMS