Creating a Bot Flow

Creating a Bot Flow

Tags
Live ChatAutomation & AI

Learn how Alive5 Chatbot can enhance your customer interactions by automating conversations and providing speedy resolutions.

Alive5 chatbots can greet visitors and ask questions to direct them to the correct department. Follow along to discover how to build your own custom chatbot, from simple messages to more complex experiences.

There are 2 types of Bot Flows: Web and SMS/Social. This example showcases how you can build a Bot Flow for a web chat window interface (Widget).

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Managing Bot flows requires Admin user. Also, make sure you have a Widget created first, so the Bot Flow can run inside of it (itā€™s the ā€˜brainsā€™ behind the chat window).